The residents of the High Country Estates, west of Sherman, finally have running water. But they still must rely on bottled water for drinking.


The boil order for the area’s running water is still in effect from the Texas Commission on Environmental Quality, Grayson County Emergency Management Director Sarah Somers said Thursday morning.


Phone calls to Texas Rain Holding Inc., the company that manages the water provider for the community, were not answered on Thursday and an email to that company also went unanswered.


Somers said the OEM is continuing to work with residents and local and state officials with regard to the outage that started on Friday and lasted through the holiday. She said the county has requested a boil order history from TCEQ for the community.


“The holiday will slow everything down,” Somers said of Wednesday’s Fourth of July holiday.


She said the county did home-to-home checks over the weekend just to make sure that everyone had water during the period of extreme heat. They found that most folks in the community had bottled water on hand because they thought they had been under a boil water notice for a year.


Somers said she has been told there were approximately 100 customers who use the water service.