Editor's note: This article has been updated with a new date for the planned meeting.
A public forum to discuss AT&T service problems and outages in Denison has been postponed, officials with the phone company said Friday. Charles Bassett, AT&T lead public relations manager for North Texas, said the meeting that had been scheduled for Wednesday has been postponed due to the recent damage sustained from hurricanes within the past month.
“As a result of Hurricane Harvey and Hurricane Irma, our network experts are working diligently on recovery efforts in South Texas and the Southeast,” Bassett said in an emailed statement. “For this reason, we are postponing the community meeting planned for next week in Denison.”
Denison Community Engagement Director Sunny Mackey said the meeting has been rescheduled for Oct. 7 and will be held at the Denison SNAP Center. The exact time for the meeting has not yet been set, but should be announced soon, Mackey said.
“The city looks forward to giving its citizens who are AT&T customers the opportunity to get the help that they need,” she said.
The public forum was originally planned to discuss coverage and reception issues that customers are reporting near downtown Denison. These issues are believed to be related to a tower on Crawford Street that was vandalized and destroyed in late 2015, but has since been repaired. Mackey said the issues range from dropped calls to poor reception and signal.